Privacy Policy

Two Bros (the trading name of TWO BROS LOGISTICS LLC, referred to in this Policy as "Two Bros," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or communicate with us about trucking and transportation services.

Information We Collect

We may collect information you choose to provide through our website contact form, email, telephone, or business communications, such as:

• Your name and company name;
• Your email address and telephone number;
• Your inquiry type and message content;
• Information you voluntarily provide about a business inquiry, driver inquiry, or working relationship; and
• Whether you chose to consent to SMS messages through our website, together with related consent records when available.

Our website and hosting providers may also process technical information needed to operate and protect the site, such as IP address, browser or device information, and basic security or access logs.

How We Use Information

We use information only for appropriate business purposes, including:

• Responding to website inquiries and requests;
• Communicating with drivers, freight brokers, and other business contacts;
• Coordinating legitimate trucking, freight, and business operations;
• Considering job or business relationship inquiries;
• Maintaining appropriate business records; and
• Operating, securing, and improving our website and communications.

We do not use the contact form as enrollment in promotional or mass-text messaging.

SMS Communications and Consent

Two Bros uses SMS primarily for person-to-person, two-way conversational communication with drivers, brokers, and individuals who contact us about legitimate business matters. These messages may concern an inquiry, a freight or dispatch-related conversation, scheduling, availability, or other direct operational coordination. We do not use this SMS program for bulk promotional or marketing messages.

If you opt in to SMS through our website, that choice is optional and separate from sending an inquiry. Providing a mobile number or submitting a form without checking the SMS consent box does not, by itself, constitute website-based SMS consent. We may communicate through another channel you provided, and any separate SMS consent obtained through an inbound text or direct conversation is handled according to applicable requirements.

You may reply STOP to opt out of SMS messages, or HELP for assistance. Message frequency varies. Message and data rates may apply. You may also contact us using the information below.

Sharing of Information

SMS consent is not shared with third parties or affiliates. We do not sell personal information.

We use service providers — such as website hosting, form delivery, and our SMS/text-messaging platform provider, RingCentral — strictly as data processors acting on our behalf, solely to operate the website, send and receive the messages described in this Policy, maintain security, and provide requested services. These service providers do not use mobile opt-in data or SMS consent for their own marketing, promotional, or independent purposes. We may also disclose information if required by law or to protect legal rights.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including business operations, recordkeeping, legitimate dispute resolution, and legal obligations. We use reasonable safeguards appropriate to the nature of the information. No method of transmission or storage is guaranteed to be completely secure.

Your Choices

You can choose not to provide optional form fields or optional SMS consent. You can stop SMS messages by replying STOP. To ask about the personal information we hold or request a correction or deletion, subject to applicable law and legitimate recordkeeping obligations, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will publish the updated version here with a revised effective date.

Contact Us

Two Bros
Legal business name: TWO BROS LOGISTICS LLC
Email: dispatch@2broslog.com
Phone: (234) 288-8839